AI in the SOC: Why Complete Autonomy Is the Wrong Goal
Dan Petrillo, VP of Product at BlueVoyant As artificial intelligence (AI) becomes more deeply embedded in security operations, a divide has emerged in how its role is defined. Some argue the security operations centre (SOC) should be fully autonomous, with AI replacing human analysts. Others believe that augmentation is the right path, using AI to support and extend existing teams. Augmentation probably reflects how SOCs operate in practice. It helps analysts triage alerts, investigate incidents faster, and it brings better context into their work, while still ensuring humans are accountable for decisions. Complete autonomy assumes a level of reliable, end-to-end decision-making that can operate without continuous human oversight. That’s a high bar. In real SOC environments, the technology, data quality, and operational constraints rarely support that ...