The Dangers of Shadow IT
In case you are not aware of the term “Shadow IT”, it basically refers to those users within the corporate user base, who pretty much do their own thing IT wise within the corporate environment. Think about it, gone are the days where the vast majority of corporate help desk calls revolved around user related help like “How do I create a table in Word?”, “How do I do formula in Excel” etc. Why? Because users are more technical savvy these days, especially within younger users, who have grown up with PCs and the Internet all their lives, they tend to solve their own IT problems instead of bother the help desk . If your organisation doesn ’t have a good security culture, you’ll find these sorts of users can be up to all sorts of tricks, such as installing their own applications, using unauthorised hardware like USB hard drives, installing network hardware like Switches and Hub, and God forbid wireless access points, as well as using the Internet for all sorts of things which was nev...